Wholesale FAQs

What qualifies as a wholesale order?

Wholesale orders are purchases that consist of 10 or more items of the same style. The unit price will vary according the total quantity.

How to place a wholesale order on deptanonym.com?

Step 1: Complete the Wholesale Contact Form which you can find in Wholesale in our website, and we will reach out to you in 1-3 business days via email.

Step 2: We will send you a Product List to be completed and sent back to us specifying the order, which includes the exact URL, colorways, quantity, etc. Once we receive the completed Product List from you, we will get back to you with a quote.

Step 3: Upon receiving your payment information, we will process your order and update your tracking information when your order has shipped.

Do you offer samples?

We do not send out samples at this time. If you would like to sample a product before ordering, please place an order directly through our website’s standard checkout process.

Can I bulk order pre-order items?

If a specific colorway/size of a product you’d like to bulk order is  only available for pre-order on our website, feel free to still let us know of your interest in your note. We’ll consider each bulk order on a case-by-case basis.

Can I return all or part of my wholesale order?

We are unable to accept returns of wholesale orders at this time.

How long does the delivery of wholesale orders take?

We offer complimentary worldwide ground shipping. Normally, the complete processing and shipping period takes 7-14 business days. Please refer to our Shipping Policy for detailed information.
*COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. We apologize in
advance for any inconvenience and thank you for your understanding.